Excellent and classic care at affordable price is the heart beat of our business; we will strive to provide and maintain the highest standard of care to our service users. Retention of both clients and staff will be our main driving force which will be achieved through the following, on-going self-assessment, monitoring of service, training, staff appraisals, communication and strict adherence to our bounding values, Policies and Procedures. We endeavour to undertake regular spot checks on staff to ensure their performance meets the company set standards of care.